Customer service + spare parts
Obtain support through BERGERecotrail or directly from Schmitz Cargobull.
So that we can provide you with even quicker and more comprehensive support, our spare parts service is now made available through our strategic partner Schmitz Cargobull. This arrangement ensures you can quickly obtain the spare part you need. Almost all our original components, chassis and wear parts are stocked in the main warehouse and in 29 distribution centres in Europe.
We put our faith in quality brands and original parts because only by using original parts can the manufacturer’s warranty be preserved.
Contact details
Spare parts:
Tel.: +49 (0)2558-81-2999
Mail: ersatzteile@cargobull.com
Telematics support:
Tel.: +49 (0)2558-81-1818
Mail: helpdesk.trailerconnect@cargobull.com
Customer service centre:
Tel.: +49 (0)2558-81-2121
Mail: cwcm@cargobull.com
Spare parts for tanker vehicles:
If you need spare parts or technical support for your tanker vehicle, please contact customer service at BERGERecotrail:
Tel.: +43 5338 8421 7106
